PRIVACY NOTICE

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This privacy notice tells you what to expect us to do with your personal information.

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CONTACT DETAILS:

Telephone:  07539 322155 

Email:  muddybootsgarden care@outlook.com

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WHAT INFORMATION WE COLLECT, USE, AND WHY:

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We collect or use the following information to provide services and goods.

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• Names and contact details

• Addresses

• Photographs of our work

• Information relating to compliments or complaints

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We collect or use the following information for service updates or marketing purposes:

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• Names and contact details

• Addresses

• Location data

• Recorded images, such as photos or videos

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LAWFUL BASES:

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Our lawful basis for collecting or using personal information to provide services and goods are:

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• Consent

• Contact

• Legitimate interest:

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We need to collect information on  location as we are providing a service at the location. We need telephone numbers and email addresses so we can contact clients regarding the services we are providing to them.

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Our lawful basis for collecting or using personal information for service updates or marketing purposes are:

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• Consent

• Legitimate interest

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WHERE WE GET PERSONAL INFORMATION FROM:

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• People directly

• CCTV footage, or other recorded images

• Third parties

• Property management companies & Letting agents

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HOW LONG WE KEEP INFORMATION:

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• For accountancy purposes

• Using the information for scheduling and invoicing purposes

• Debt collection agencies

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We do not share information outside the UK

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YOUR DATA PROTECTION RIGHTS:

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• Your right of access - You have the right to ask us for copies of your personal data

• Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you in certain circumstances.

• Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent.

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You don't usually need to pay a fee to exercise your rights. If you make a request we have one calendar month to respond to you.

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To make a data protection request, please contact us using the contact details at the top of this privacy notice.

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HOW TO COMPLAIN:

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If you have any concerns about our use of your personal data , you can make a complaint to us using the contact details at the top of this privacy notice.

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