PRIVACY NOTICE
This privacy notice tells you what to expect us to do with your personal information.
CONTACT DETAILS:
Telephone: 07539 322155
Email: muddybootsgarden care@outlook.com
WHAT INFORMATION WE COLLECT, USE, AND WHY:
We collect or use the following information to provide services and goods.
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Names and contact details
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Addresses
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Photographs of our work
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Information relating to compliments or complaints
We collect or use the following information for service updates or marketing purposes:
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Names and contact details
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Addresses
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Location data
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Recorded images, such as photos or videos
LAWFUL BASES:
Our lawful basis for collecting or using personal information to provide services and goods are:
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Consent
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Contact
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Legitimate interest:
We need to collect information on location as we are providing a service at the location. We need telephone numbers and email addresses so we can contact clients regarding the services we are providing to them.
Our lawful basis for collecting or using personal information for service updates or marketing purposes are:
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Consent
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Legitimate interest
WHERE WE GET PERSONAL INFORMATION FROM:
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People directly
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CCTV footage, or other recorded images
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Third parties
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Property management companies & Letting agents
HOW LONG WE KEEP INFORMATION:
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For accountancy purposes
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Using the information for scheduling and invoicing purposes
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Debt collection agencies
We do not share information outside the UK
YOUR DATA PROTECTION RIGHTS:
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Your right of access - You have the right to ask us for copies of your personal data
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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you in certain circumstances.
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Your right to withdraw consent - When we use consent as our lawful basis you have the right to withdraw your consent.
You don't usually need to pay a fee to exercise your rights. If you make a request we have one calendar month to respond to you.
To make a data protection request, please contact us using the contact details at the top of this privacy notice.
HOW TO COMPLAIN:
If you have any concerns about our use of your personal data , you can make a complaint to us using the contact details at the top of this privacy notice.